Certification Answers

Measure mobile effectively Assessment Answers 2024

Certification Questions & Certification Answers

Your company sells eyeglasses and sold 10 percent more than its target for desktop sales. Mobile’s paid search and display ads drove lots of mobile site traffic, yet that traffic doesn’t seem to convert well. Which is the best recommendation to find out whether mobile played a role in driving desktop success?

  1. All that matters is that the company surpassed its sales goal. Don’t fix what isn’t broken. Keep doing exactly what you’re doing, because it’s working really well.
  2. Remind your company that what you should be measuring is transactions, not customer behavior. The only touchpoint that matters is the last click.
  3. Realize the customer journey can be very long and complex, and put together a proposal to incorporate data-driven attribution.
  4. Assume the data is correct and advise your company to invest in the channels that are clearly performing best and reduce mobile investment.

100% Correct Answer:

  • Realize the customer journey can be very long and complex, and put together a proposal to incorporate data-driven attribution.

Which estimator would work best at linking cross-channel conversions from mobile to offline store?

  1. Video views
  2. Emailing a receipt
  3. Newsletter sign-ups
  4. Social media likes

100% Correct Answer:

  • Emailing a receipt

Your research tells you that customers start searching for your products with their smartphone, yet you don’t see mobile doing well in your data. What is a good way to fix that problem?

  1. You need to review your data again and try to come up with fresh insights on how to direct more traffic to desktop because that is what converts better.
  2. You need to ensure that the marketing teams are focusing on solving only their problems. Double check that they are using last-click attribution correctly.
  3. You need to find a way to get your marketing teams to consolidate measurement and get a single view on the customer across devices and channels
  4. You need to turn off cross-device tracking because this is extra data that is most likely skewing your analyst’s interpretations.

100% Correct Answer:

  • You need to find a way to get your marketing teams to consolidate measurement and get a single view on the customer across devices and channels

Which of the following couldn’t be answered with a controlled marketing experiment?

  1. Is mobile search really performing as badly as it seems at driving offline sales?
  2. What are the most important reasons that people recommend our products?
  3. How impactful is our mobile strategy in all of our regional markets?
  4. How do we determine the true causal impact from our mobile ads?

100% Correct Answer:

  • What are the most important reasons that people recommend our products?

Which of the following isn’t a tool to help you better assess mobile’s performance?

  1. Cross-device measurement
  2. Data-driven attribution
  3. Location extensions
  4. Data management platform

100% Correct Answer:

  • Location extensions

What measurement strategy would be best for an independent local cake shop that is trying to link a mobile promotion to increased offline sales?

  1. Conduct a survey from previous customers on the following topics: favorite cake flavors, dessert preferences, favorite cake recipes. See if store traffic increases after the survey has been issued.
  2. Establish a baseline of store traffic before the campaign. Release display ads when you know your customers are most likely to be online. See if store traffic increases after display ads are released.
  3. Incorporate some geo- or A/B testing into your marketing plan. See how different people in different regions respond to your display ads. Choose the most popular ad to base your next campaign.
  4. Add click-to-call buttons to your mobile ads. While the behavior will have to be extrapolated somewhat, you should still see an increase in store traffic. Encouraging calls adds that valued human touch.

100% Correct Answer:

  • Establish a baseline of store traffic before the campaign. Release display ads when you know your customers are most likely to be online. See if store traffic increases after display ads are released.

Rose sees in her data that many of the people that converted were exposed to a display campaign she ran. So she concludes the display campaign was a success. What did she forget to take into account?

  1. Creating a focused question
  2. Proving incremental impact
  3. Measuring view-through conversions
  4. Establishing a baseline

100% Correct Answer:

  • Proving incremental impact

Which would be the best key performance indicator (KPI) for this micro-moment: “I-want-to-try-schnitzel”?

  1. Social media likes for photo essay on Berlin
  2. Berlin tourism app downloads
  3. Calls to help desk
  4. Clicks to navigate to schnitzel restaurant location

100% Correct Answer:

  • Clicks to navigate to schnitzel restaurant location

Which key performance indicator (KPI) would not be relevant to a schnitzel restaurant?

  1. Basket size
  2. Restaurant visits
  3. Coupon downloads
  4. Reservation requests

100% Correct Answer:

  • Basket size

What experiment would be best to answer this question: How effective is mobile video at driving website visits?

  1. Try a combination of user-based and geo-targeted methods. Only show the ad to specific people in specific regions and compare the results to those who didn’t see the ad.
  2. Just apply the user-based method that is part of Google’s cross-device tracking tools and a data management platform to see what channels are really working and not working.
  3. Try a randomized brandlift experiment to see whether website visits increased in areas where the mobile video campaign was running. Verify with analytics’ data.
  4. Run a questionnaire using a random sample to see if they think the ads were really the factor that enticed them to visit their website. Compare this with time-on-site analytics for further insight.

100% Correct Answer:

  • Try a combination of user-based and geo-targeted methods. Only show the ad to specific people in specific regions and compare the results to those who didn’t see the ad.

Which would be the best behavior to confirm that you’re relevant in this micromoment: “I-want-to-visit-Berlin”?

  1. A customer clicked on a display ad for cheap European train passes
  2. A customer watched a movie called “I Love Europe” on YouTube
  3. A customer read your article on “Best restaurants in Berlin”
  4. A customer researched about how to make Berlin brewery-style beer

100% Correct Answer:

  • A customer read your article on “Best restaurants in Berlin”

If you wanted to see how a consumer journey moves across devices, what method would be best?

  1. Geo-targeting or user-based
  2. Geo-targeting or panel
  3. Cross-device tracking
  4. Just user-based

100% Correct Answer:

  • Cross-device tracking

Related Options:

  1. User-based or panel
  2. Just user-based
  3. Geo-targeting or panel
  4. Geo-targeting or user-based

100% Correct Answer:

  • User-based or panel

This page was last edited on 3rd February, 2024 at 4:56 PM (UTC).

I hope this helps! Let me know if you have any other questions.

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