Certification Answers

HubSpot Inbound Marketing Certification Exam Answers 2024

Certification Questions & Certification Answers

What is an example of a great value offer?

  1. Educational videos
  2. Free tools
  3. Blog posts
  4. Whitepapers
  5. All of the above

Correct Answer:

  • All of the above

Each example below is a great way to prevent too much distraction in your conversion path EXCEPT:

  1. Adding more buttons to your page to frame the conversion
  2. Removing the navigation bar
  3. Using simple, compelling copy to frame your content offer
  4. Experimenting with the design or layout of the page

Correct Answer:

  • Adding more buttons to your page to frame the conversion

What does a content compass helps organize monthly initiatives by?

  1. SMART goals
  2. Sales campaigns
  3. Inbound marketing campaigns
  4. All of the above

Correct Answer:

  • All of the above

What area(s) can you experiment with when you’re optimizing a conversion opportunity?

  1. The design of the conversion opportunity itself (e.g., the CTA colors, length of form, etc.)
  2. Any copy on or surrounding the conversion opportunity
  3. Supporting images, links, headlines, testimonials, social proof
  4. All of the above

Correct Answer:

  • All of the above

fill in the blank: a conversion path is the method by which you encourage someone to __________.

  1. move down your funnel
  2. visit your site from social media
  3. spend 30 minutes or more on your website
  4. read your well-crafted automated email

Correct Answer:

  • move down your funnel

Which of the following questions can help you determine which channel is right for you?

  1. Are my visitors engaging with this channel?
  2. Does this channel solve for my visitors’ needs?
  3. Is this channel right for my team?
  4. All of the above

Correct Answer:

  • All of the above

What three criteria should you use when deciding to automate a conversation on your website?

  1. That it is significant, cheap, and easy.
  2. That it is purposeful, replicable, and impactful.
  3. That it is repeatable, predictable, and impactful.
  4. That it is relationship-focused, replicable, and easy.

Correct Answer:

  • That it is repeatable, predictable, and impactful.

When identifying buyer’s journey content for a long-term content strategy, it’s important to focus on content for which stage(s)?

  1. Awareness
  2. Consideration
  3. Decision
  4. All of the above

Correct Answer:

  • All of the above

True or false? Marketing only occurs during the Attract stage of the inbound methodology.

  1. True
  2. False

Correct Answer:

  • False

What is a contact?

  1. One of your existing customers
  2. Anybody your company markets to, sells to, partners with, engages with, or employs
  3. A person sent by the intelligence agency of his or her own country who approaches an intelligence agency in the hope of being recruited as a spy
  4. A piece of software or a platform that helps you keep track of your leads, prospects, and customers

Correct Answer:

  • Anybody your company markets to, sells to, partners with, engages with, or employs

Why is goal setting important to inbound marketing?

  1. Creates alignment among your marketing, sales, and services teams
  2. Helps you measure the success of your inbound marketing efforts
  3. Gives you guard rails for your content
  4. All of the above

Correct Answer:

  • All of the above

The five fundamentals of inbound marketing are:

  1. SEO, social media promotion, conversion, reporting, email marketing
  2. Buyer personas, buyer’s journey, setting goals, lead nurturing, SEO
  3. Contacts, buyer personas, buyer’s journey, content, setting goals
  4. Attract, engage, delight, segmentation, SEO

Correct Answer:

  • Contacts, buyer personas, buyer’s journey, content, setting goals

Where might you consider placing links to your social media channels?

  1. On your business cards
  2. In your presentation templates
  3. On your website
  4. At the bottom of your newsletter
  5. All of the above

Correct Answer:

  • All of the above

Why would you want to conduct a social media audit? Choose all that apply.

  1. To track a new campaign you are developing
  2. To discover trends you can use to create or modify social media campaigns
  3. To receive valuable insight into customer sentiment and perception of your brand
  4. To help you detearmine where you may have broken website links

Correct Answer:

  • To discover trends you can use to create or modify social media campaigns
  • To receive valuable insight into customer sentiment and perception of your brand

What are some reasons to have a Facebook business page rather than a personal page? Choose all that apply.

  1. You must have a business page by Facebook.
  2. You have access to analytics.
  3. You can have up to 10,000 followers.
  4. You can add a mission statement.

Correct Answer:

  • You have access to analytics.
  • You can add a mission statement.

The following are some reasons to have a Facebook business page rather than a personal page:

  • You have access to analytics. Facebook business pages offer a wealth of analytics data that can help you track your progress, measure your results, and improve your marketing campaigns. This data includes information on your followers, their demographics, their interests, and their engagement with your content.
  • You can have more than 5,000 followers. Personal profiles are limited to 5,000 friends, but business pages can have an unlimited number of followers. This means that you can reach a wider audience with your business’s content.
  • You can add a mission statement. A mission statement is a brief statement that describes your business’s purpose and values. It can help you to create a more professional and credible image for your business.
  • You can create ads. Facebook ads are a powerful way to reach your target audience and promote your business. Only business pages can create ads on Facebook.

The statements “You must have a business page by Facebook” and “You can have up to 10,000 followers” are not true. You do not have to have a business page by Facebook, and there is no limit on the number of followers that a business page can have.

So, the correct answers are you have access to analytics, you can have more than 5,000 followers, and you can add a mission statement.

Your boss wants you to blog primarily about your company news, its services, and various corporate events. What is your response?

  1. “That’s a good idea. We want to attract the most qualified visitors with our posts, so we should help people understand our business.”
  2. “That’s not a good idea. We’re trying to attract new visitors with our posts. These people haven’t yet heard of our company. If we write about ourselves, they won’t find us organically.”
  3. “That’s a good idea. Blogging not only helps attract new visitors but convert leads as well. We can generate more qualified leads by including event calls-to-action at the end of the posts.”
  4. “That’s not a good idea. The more focus our blog can have, the better. We need to decide between company news, service, and corporate event announcements.”

Correct Answer:

  • “That’s not a good idea. We’re trying to attract new visitors with our posts. These people haven’t yet heard of our company. If we write about ourselves, they won’t find us organically.”

When creating a blog title, why do the number of characters in the title matter?

  1. It doesn’t matter as long as the title is descriptive.
  2. Search engines show a limited amount of characters and a cut off title could affect click-through rates.
  3. If the blog post will be shared on Twitter, a tweet can only have 140 characters.
  4. You should only be including one primary keyword within your title.

Correct Answer:

  • Search engines show a limited amount of characters and a cut off title could affect click-through rates.

You are tasked with generating twice the amount of qualified leads your company generated last quarter. With your company’s bottom line and return on investment in mind, which of the following is the most strategic approach to take?

  1. You could invest more resources in the short term, exponentially driving up the amount of traffic coming to your site to increase revenue.
  2. You could increase the chances of your current traffic choosing to convert and move down your funnel.
  3. You could invest additional resources in your sales team.
  4. You could increase the budget of your services team.

Correct Answer:

  • You could increase the chances of your current traffic choosing to convert and move down your funnel.

Conversion optimization is __________.

  1. investment that produces reliable month-over-month growth
  2. focused on attracting customers through relevant and helpful content and adding value at every stage in your customer’s buying journey
  3. the process of testing hypotheses on elements of your site with the ultimate goal of increasing the percentage of visitors who take the desired action
  4. the technology, processes, and content that empower sales teams to sell efficiently at a higher velocity

Correct Answer:

  • the process of testing hypotheses on elements of your site with the ultimate goal of increasing the percentage of visitors who take the desired action

What does the acronym SMART stand for in SMART goals?

  1. Specific, Marketable, Attractive, Responsible, Testable
  2. Specific, Marketable, Attainable, Relevant, Testable
  3. Specific, Measurable, Attainable, Relevant, Timely
  4. Specific, Measurable, Attractive, Relevant, Timely

Correct Answer:

  • Specific, Measurable, Attainable, Relevant, Timely

fill in the blank: __________ visually represents users’ clicks, taps, and scrolling behavior so that you can understand what users want, care about, and interact with on your site.

  1. Hotjar
  2. Google analytics
  3. Quora
  4. Buzzsumo

Correct Answer:

  • Hotjar

fill In The Blank: Contact Management Is A __________.

  1. strategy that focuses on using a software program to easily store and source a contact’s information
  2. tool for managing your contacts
  3. tool-agnostic strategy for managing your contacts
  4. process for how you track the email deliverability rate of your contacts

Correct Answer:

  • strategy that focuses on using a software program to easily store and source a contact’s information

Why Are Conversations Important In An Inbound Strategy?

  1. You need to have conversations with your team once you know what inbound is all about.
  2. Conversations are only for outbound marketers. Content and promotion are for inbound marketers.
  3. Conversations can deliver your content in a consistent and relationship-focused way.
  4. Conversations might be considered trendy by your buyer personas, so your brand will gain more traction in the social media space.

Correct Answer:

  • Conversations can deliver your content in a consistent and relationship-focused way.

Situational example: You are tasked with generating twice the amount of qualified leads your company generated last quarter. With your company’s bottom line and return on investment in mind, what’s the most strategic avenue to choose?

  1. You could invest more resources in the short term, exponentially driving up the amount of traffic coming to your site to increase revenue. This would increase the amount of people in your funnel and therefore the amount of people moving through your funnel.
  2. You could increase the chances of your current traffic choosing to convert and move down your funnel. Over time, this has the potential to drastically lower your cost to acquire a customer and positively impact your return on investment.
  3. ou could invest additional resources in your sales team. The more you increase that team’s overall job satisfaction, the more encouraged they will feel to make each and every sale count. This will have a positive impact on the efficiency of your funnel.
  4. You could increase the budget of your services team. By increasing the amount of customers that retain with your company, you will need less net new gains to generate the desired level of revenue.

Correct Answer:

  • You could increase the chances of your current traffic choosing to convert and move down your funnel. Over time, this has the potential to drastically lower your cost to acquire a customer and positively impact your return on investment.

fill in the blank: If lead nurturing is the content, then segmentation is __________.

  1. how content is created
  2. a contact management strategy
  3. how you provide content
  4. None of the above

Correct Answer:

  • how you provide content

Marketing automation is a key piece of lead nurturing because it’s how you deliver information. How is marketing automation defined?

  1. The software that exists with the goal of automating your marketing actions.
  2. Automation tools to help automate sales-specific actions.
  3. The thought process behind delivering information in lead nurturing.
  4. The software that is used for your entire inbound strategy.

Correct Answer:

  • The software that exists with the goal of automating your marketing actions.

What is another commonly used term for conversion optimization?

  1. Conversion content strategy optimization
  2. Lead conversion optimization
  3. Relationship rate optimization
  4. Conversion rate optimization

Correct Answer:

  • Conversion rate optimization

What is SCOPE?

  1. Standardize, Contextualize, Optimize, Personalize, Empathize
  2. Specialize, Contextualize, Optimize, Personalize, Epitomize
  3. Standardize, Contextualize, Organize, Personalize, Energize
  4. Standardize, Contextualize, Organize, Personalize, Expertize

Correct Answer:

  • Standardize, Contextualize, Optimize, Personalize, Empathize

Situational example: You’re tasked with improving the conversion rate on your product and services page over time. You think that changing the page’s copy will positively impact the overall conversion rate. What’s an example of a good hypothesis for this optimization experiment?

  1. I think this change will work because I know my buyer persona really well.
  2. By changing this page’s copy, the conversion rate will increase because it frames our product and service page in a way that better aligns with our buyer persona’s needs.
  3. The conversion rate will increase by 87%. Constant change on product and services pages increases trust.
  4. By changing this page’s copy, the conversion rate will increase.

Correct Answer:

  • By changing this page’s copy, the conversion rate will increase because it frames our product and service page in a way that better aligns with our buyer persona’s needs.

How long should you let your conversion optimization experiments run (on average)?

  1. 1 week
  2. 4 weeks
  3. 12 weeks
  4. 48 weeks

Correct Answer:

  • 4 weeks

True or false? Conversion optimization can positively impact your return on investment.

  1. True
  2. False

Correct Answer:

  • True

Situational example: You’re trying to calculate the conversion rate on one of your forms. 600 people visited your landing page, but only 50 visitors submitted the form. What is the conversion rate of your form?

  1. 8.3%
  2. 16.6%
  3. 33.3%
  4. 50%

Correct Answer:

  • 8.3%

What are SMART goals?

  1. Specific, Marketable, Attractive, Responsible, Testable
  2. Specific, Marketable, Attainable, Relevant, Testable
  3. Specific, Measurable, Attainable, Relevant, Timely
  4. Specific, Measurable, Attractive, Relevant, Timely

Correct Answer:

  • Specific, Measurable, Attainable, Relevant, Timely

What is the difference between reporting and analytics?

  1. Reporting explains what has happened, while analytics is an attempt to explain why something has happened.
  2. Analytics explains what has happened, while reporting is an attempt to explain why something has happened.
  3. Trick question! There isn’t one.
  4. Reporting is for journalists, while analytics is for marketing, sales, and services representatives.

Correct Answer:

  • Reporting explains what has happened, while analytics is an attempt to explain why something has happened.

Each of these examples is a great way to prevent too much distraction in your conversion path EXCEPT:

  1. Adding more buttons to your page to frame the conversion
  2. Removing the navigation bar
  3. Carefully placing your pop-ups
  4. Experimenting with the design and elements on a page

Correct Answer:

  • Adding more buttons to your page to frame the conversion

How do you calculate a conversion rate?

  1. Divide the number of people who viewed your conversion opportunity by the number of people on your marketing team.
  2. Divide your total number of website visitors who had visited your site to date by the total number of people who converted on your net new form.
  3. Divide the number of people who converted on your call-to-action, form, etc., by the total number of people who viewed it.
  4. Divide your total number of website visitors by your total number of company employees.

Correct Answer:

  • Divide the number of people who converted on your call-to-action, form, etc., by the total number of people who viewed it.

True or False? In relation to reporting, “data out” is data you collect, either by asking for it explicitly or gathering it through analytics implicitly.

  1. True
  2. False

Correct Answer:

  • False

True or false? In relation to reporting, “data in” is the data you collect, either by asking for it explicitly or gathering it through analytics implicitly.

  1. True
  2. False

Correct Answer:

  • True

What is shared knowledge?

  1. The collective hive mind of HubSpot users.
  2. Information or data that is accessible by all tools (like chatbots), and participants (like people), in your campaigns.
  3. Shared knowledge is the data you purchase in lists.
  4. The information you repurpose across channels for your website visitors.

Correct Answer:

  • Information or data that is accessible by all tools (like chatbots), and participants (like people), in your campaigns.

What role does optimization play in your conversational growth strategy?

  1. Unlike conversions, conversations are evergreen and don’t need to be optimized.
  2. As conversations are unique exchanges with many website visitors, they cannot be optimized.
  3. Conversations need to be optimized once every four months.
  4. You need to iterate and optimize your conversations over time.

Correct Answer:

  • You need to iterate and optimize your conversations over time.

Which three elements are important to consider when determining if you should start to automate a conversation on your website?

  1. That it is repeatable, predictable, and impactful.
  2. That it is significant, cheap, and easy.
  3. That it is purposeful, replicable, and impactful.
  4. That it is relationship-focused, replicable, and easy.

Correct Answer:

  • That it is repeatable, predictable, and impactful.

What are the steps to implementing a conversational growth strategy?

  1. Think, Plan, Build
  2. Think, Plan, Grow
  3. Think, Optimize, Chat
  4. Chat, Spend, Share

Correct Answer:

  • Think, Plan, Grow

What is a conversational growth strategy?

  1. The long-term planning, creation, and management of your content marketing efforts
  2. The delivery of the right message to the right person at the right time, every time
  3. The creation and management of your combined conversion efforts
  4. The long-term planning, creation, and management of your professional network

Correct Answer:

  • The delivery of the right message to the right person at the right time, every time

Where do conversations fit into your inbound marketing strategy?

  1. Conversations fit into your inbound marketing strategy because you’re going to need to have one with your team now that you know what inbound is all about.
  2. Conversations are only for outbound marketers. Content and promotion is for inbound marketers.
  3. By using channels that deliver or simulate a conversation with your website visitors, you can deliver your content in a consistent and relationship-focused way.
  4. By using channels that your buyers personas consider “trendy,” your brand maintains its reputation of being relevant and up to date.

Correct Answer:

  • By using channels that deliver or simulate a conversation with your website visitors, you can deliver your content in a consistent and relationship-focused way.

What is a conversation?

  1. A conversation is an interactive communication between two or more parties.
  2. A conversation is an interactive communication that can only occur in person or over the phone.
  3. A conversation is an interactive communication between robots.
  4. A conversation is the passive communication that occurs through likes and shares on social media channels.

Correct Answer:

  • A conversation is an interactive communication between two or more parties.

fill In The Blank: You Set Out To Have 15 Of Your Unengaged Leads Click A Link To A Resource Article By The End Of Your Month-Long Workflow. This Is An Example Of A __________.

  1. SMART goal
  2. Conversion path
  3. Lead nurturing campaign
  4. Content strategy

Correct Answer:

  • SMART goal

True or false? You can nurture both your leads and your customers.

  1. True
  2. False

Correct Answer:

  • True

When creating a lead nurturing campaign, there are five steps to providing value to your prospects. The first two steps are setting goals and selecting personas. What are the last three steps for creating an effective lead nurturing campaign?

  1. Creating content, identifying the timeline, and measuring and improving
  2. Identifying the timeline, measuring your content, and segmenting your contacts
  3. Testing your content, identifying the timeline, and creating additional content
  4. Organizing your contacts, creating content, and identifying the timeline

Correct Answer:

  • Creating content, identifying the timeline, and measuring and improving

When creating segments for your lead nurturing campaigns, you need to understand who your personas are and where they are in the buyer’s journey allows you to decide what types of content they need. What are the three stages of the buyer’s journey?

  1. Awareness, consideration, and decision
  2. Attract, consideration, and delight
  3. Awareness, consideration, and conversion
  4. Awareness, decision, and delight

Correct Answer:

  • Awareness, consideration, and decision

Contact management is an important piece of lead nurturing because it helps you understand the contacts you’re reaching out to. What is the definition of contact management?

  1. Contact management is a strategy that focuses on using a software program to easily store and source a contact’s information.
  2. Contact management is tool that helps you manage your contacts.
  3. Contact management is a strategy that focuses on tool-agnostic strategy to manage your contacts.
  4. Contact management is how you track the email deliverability rate of your contacts.

Correct Answer:

  • Contact management is a strategy that focuses on using a software program to easily store and source a contact’s information.

What are three key elements that any lead nurturing strategy will need?

  1. Contact management, segmentation, and the buyer’s journey
  2. Buyer personas, the buyer’s journey, and lead nurturing software
  3. Lead nurturing software, contact management, and segmentation
  4. Segmentation, buyer personas, and the buyer’s journey

Correct Answer:

  • Contact management, segmentation, and the buyer’s journey

If a contact downloads your newsletter titled, “The Best Ways to Create Subject Lines for Email,” what would be the best next step to continue the conversation with this contact?

  1. Send an email to schedule a demo call with your sales rep.
  2. Send a follow-up piece of content that builds off that subject. 
  3. Send 2-3 pieces of content that encompass how to build a complete email strategy.
  4. Don’t send anything yet, wait for them to reach back out.

Correct Answer:

  • Send a follow-up piece of content that builds off that subject. 

Lead nurturing is focused on providing value to your leads by offering the information they need at the right time. Which stage of the inbound methodology does lead nurturing primarily occur?

  1. Close
  2. Delight
  3. Attract
  4. Convert

Correct Answer:

  • Close

By using lead nurturing, you can deliver helpful content with the right context. What is the three-pronged approach to help you do this?

  1. Timely, efficient, and targeted approach
  2. Timely, contextual, and process-based approach
  3. Effective, efficient, and targeted approach
  4. Targeted, persona-driven, and contextual approach

Correct Answer:

  • Timely, efficient, and targeted approach

True or false? Prospects who follow a company’s social channels are more likely to convert into customers.

  1. True
  2. False

Correct Answer:

  • True

All of the following are metrics you need to track in your social media audit EXCEPT:

  1. Engagement
  2. Bounce rate
  3. Content performance
  4. Content publish times

Correct Answer:

  • Bounce rate

fill in the blank: If you plan to do real-time marketing, you’ll need to use __________.

  1. An influencer marketing agency
  2. Paid advertising
  3. Social listening 
  4. Animated .gifs

Correct Answer:

  • Social listening 

What is social engagement?

Options 1:

  1. The step you take to have conversations with individuals talking about your industry, brand, products, and services.
  2. The method of actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more.
  3. How you track, analyze, and respond to conversations across the internet.
  4. A method of changing art, music, governments, and businesses.

Correct Answer:

  • The step you take to have conversations with individuals talking about your industry, brand, products, and services.

Options 2:

  1. Having conversations with individuals talking about your industry, brand, products, and services
  2. Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
  3. Tracking, analyzing, and responding to conversations across the internet
  4. Participating in art, music, and government

Correct Answer:

  • Having conversations with individuals talking about your industry, brand, products, and services

What is social monitoring?

  1. Having conversations with individuals talking about your industry, brand, products, and services
  2. Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
  3. Tracking, analyzing, and responding to conversations across the internet
  4. Participating in art, music, and government

Correct Answer:

  • Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more

What is Snapchat’s largest age demographic?

  1. 12 years to 24 years
  2. 18 years to 30 years
  3. 22 years to 35 years
  4. 30 years to 50 years

Correct Answer:

  • 12 years to 24 years

True or false? One of the best uses of Twitter is networking in private groups.

  1. True
  2. False

Correct Answer:

  • False

True or false? A resource pillar page should only be made up of internal website links.

  1. True
  2. False

Correct Answer:

  • False

True or false? It’s recommended that you offer the content on a 10x content pillar page as a packaged downloadable resource.

  1. True
  2. False

Correct Answer:

  • True

fill in the blank: _________ is Google’s machine-learning artificial intelligence system that interprets people’s searches to find pages that might not have the exact words they searched for.

  1. Panda
  2. Hummingbird
  3. RankBrain
  4. Penguin

Correct Answer:

  • RankBrain

All of the following are helpful ways to promote your pillar pages on your website EXCEPT:

  1. Top navigation
  2. A dedicated section with a CTA near the top of the homepage
  3. A link on every website page even if the content isn’t relevant
  4. All are true

Correct Answer:

  • A link on every website page even if the content isn’t relevant

True or false? Sprinkling in relevant content offers on your 10x content pillar page can help your buyer personas continue educating themselves through the buyer’s journey.

  1. True
  2. False

Correct Answer:

  • True

Which of the following is NOT a category you should organize your content audit by?

  1. Buyer’s journey stage
  2. Content length
  3. Marketing funnel stage
  4. Content title

Correct Answer:

  • Content length

All of the following are examples of a SMART goal EXCEPT:

  1. Increase year over year traffic by 30%.
  2. Significantly reduce the amount of time the team spends on creating content.
  3. Add five new content formats to the website by end of year.
  4. All of the above are SMART goals.

Correct Answer:

  • Significantly reduce the amount of time the team spends on creating content.

True or false? Social listening can help you find leads.

  1. True
  2. False

Correct Answer:

  • True

On which social network should you share content most frequently?

  1. Facebook
  2. LinkedIn
  3. Twitter
  4. Pinterest

Correct Answer:

  • Twitter

There are many benefits to having a social media strategy. Which answer is NOT one of them?

  1. Social media helps you expand your other marketing efforts.
  2. Social media helps you attract buyers.
  3. Social media helps you send better emails.
  4. Social media is a key driver for word-of-mouth marketing.

Correct Answer:

  • Social media helps you send better emails.

What is a social media audit?

  1. A hard look at the data from all your social accounts and the social conversations about your brand and your competitors.
  2. A method to direct your audience in all channels to the best way they can have a conversation with you.
  3. A way to reach your customers and prospects in unprecedented ways, with greater reach and more specific targeting than ever before.
  4. A tool to look for unhappy customers of a competitor and reach out with an offer to help, thus generating leads.

Correct Answer:

  • A hard look at the data from all your social accounts and the social conversations about your brand and your competitors.

True or false? It’s necessary to conduct a social media audit every 2-3 years.

  1. True
  2. False

Correct Answer:

  • False

fill in the blank: Instagram stories are a great way to _____________.

  1. demonstrate complex concepts quickly and easily
  2. directly message a customer to answer a question
  3. deliver video podcasts
  4. drive traffic and engagement

Correct Answer:

  • drive traffic and engagement

True or false? A buyer persona is as important as business objectives when developing a social media strategy.

  1. True
  2. False

Correct Answer:

  • True

Which network has the longest life for a piece of content?

  1. Facebook
  2. LinkedIn
  3. Snapchat
  4. Pinterest

Correct Answer:

  • Pinterest

True or false? A call-to-action must be a button.

  1. True
  2. False

Correct Answer:

  • False

True or false? An effective conversion path must include a landing page.

  1. True
  2. False

Correct Answer:

  • False

True or false? Social Content is only used during the attract and delight stages of the inbound methodology.

  1. True
  2. False

Correct Answer:

  • False

What is social listening?

Options 1:

  1. The step you take to have conversations with individuals talking about your industry, brand, products, and services.
  2. The method of actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more.
  3. How you track, analyze, and respond to conversations across the internet.
  4. A method of changing art, music, governments, and businesses.

Correct Answer:

  • How you track, analyze, and respond to conversations across the internet.

Options 2:

  1. Having conversations with individuals talking about your industry, brand, products, and services
  2. Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
  3. Tracking, analyzing, and responding to conversations across the internet
  4. Participating in art, music, and government

Correct Answer:

  • Tracking, analyzing, and responding to conversations across the internet

What is the definition of lead nurturing?

Options 1:

  1. A process of building relationships with prospects with the goal of earning their business when they’re ready
  2. A marketing effort focused on engaging with only your leads in a way that encourages them to progress toward a specific action
  3. A marketing effort focused on engaging with your leads AND customers in a way that encourages them to progress toward multiple actions at the same time
  4. A sales effort focused on engaging with your warm leads in a way that encourages them to progress toward a purchase

Correct Answer:

  • A process of building relationships with prospects with the goal of earning their business when they’re ready

Options 2:

  1. The process of building relationships with prospects with the goal of earning their business when they’re ready.
  2. A marketing effort focused on engaging with only your leads in a way that encourages them to progress toward a specific action.
  3. A marketing effort focused on engaging with your leads and customers in a way that encourages them to progress toward multiple actions at the same time.
  4. A sales effort focused on engaging with your warm leads in a way that encourages them to progress toward a purchase.

Correct Answer:

  • The process of building relationships with prospects with the goal of earning their business when they’re ready.

fill in the Blank: __________ allows you to understand what users want, care about, and interact with on your site by visually representing their clicks, taps, and scrolling behavior.

  1. Hotjar
  2. Google analytics
  3. Quora
  4. Buzzsumo

Correct Answer:

  • Hotjar

Define a conversion path.

  1. The method by which you encourage someone on your site to move down your funnel.
  2. The method by which you encourage someone to visit your site from social media.
  3. The method by which you encourage someone to spend 30 minutes or more on your website.
  4. The method by which you encourage someone to read your well-crafted automated email.

Correct Answer:

  • The method by which you encourage someone on your site to move down your funnel.

What are the steps for creating a conversion path?

  1. Attract, convert a lead, close a deal, and delight a customer.
  2. Create awareness, determine your end point, chart your course, and analyze.
  3. Create awareness, determine your end point, chart your course, build a ship, ahoy matey.
  4. Create awareness, chart your course, optimize, convert a qualified lead.

Correct Answer:

  • Create awareness, determine your end point, chart your course, and analyze.

What is conversion optimization?

  1. Conversion optimization is investment that produces reliable month-over-month growth. Your website becomes stronger as you continue to measure, iterate, and act.
  2. Conversion optimization is focused on attracting customers through relevant and helpful content and adding value at every stage in your customer’s buying journey.
  3. Conversion optimization is the process of testing hypotheses on elements of your site with the ultimate goal of increasing the percentage of visitors who take the desired action.
  4. Conversion optimization is the technology, processes, and content that empower sales teams to sell efficiently at a higher velocity.

Correct Answer:

  • Conversion optimization is the process of testing hypotheses on elements of your site with the ultimate goal of increasing the percentage of visitors who take the desired action.

True or false? Conversion optimization is NOT an iterative process.

  1. True
  2. False

Correct Answer:

  • False

What are the steps of conversion optimization?

  1. Define your objective, form a hypothesis, design your tests, establish your baseline, analyze your data.
  2. Define your objective, establish your baseline, form a hypothesis, design your tests, and analyze your data.
  3. Analyze your data, design your tests, form a hypothesis, establish your baseline, define your objective.
  4. Form a hypothesis, analyze your data, establish your baseline, define your objectives, design your tests.

Correct Answer:

  • Define your objective, establish your baseline, form a hypothesis, design your tests, and analyze your data.

True or false? Social media is a key driver for word-of-mouth marketing.

  1. True
  2. False

Correct Answer:

  • True

What is the definition of a buyer persona?

  1. A semi-fictional representation of your ideal customer based on real data and some select educated speculation
  2. A lead in your database
  3. A true view of your personas
  4. A completely fictional representation of your ideal customer based on real data and some select educated speculation

Correct Answer:

  • A semi-fictional representation of your ideal customer based on real data and some select educated speculation

True or false? A customer’s buying journey is ever-evolving. You should make updates as you learn more about your buyer persona.

  1. True
  2. False

Correct Answer:

  • True

This page was last edited on 3rd February, 2024 at 4:50 PM (UTC).

I hope this helps! Let me know if you have any other questions.

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